When will my package arrive?
Domestic deliveries take 6-10 days from date of purchase due to a high volume of orders. Any orders placed containing CUSTOM PIECES (names/ years/ initials) WILL TAKE 4-7 WEEKS TO ARRIVE. We thank you for your patience and strive to make your experience extraordinary.
How do I customize a necklace?
To customize a necklace, write your desired text in the "Special Instructions for Seller" section in your shopping cart.
How often do you restock?We try our best to restock every two weeks but this may vary.
What is your return policy?
At this time, we do not do returns or exchanges. If there is any damage to your item(s) please contact our customer service and we will replace said item(s).
When can I expect a response from your customer service team?
Please allow 2-3 business days for email responses.
Are all sales final?
Yes, all sales are final. We are not responsible for any packages that are lost or stolen. Once we have shipped an item out please contact your carrier for any issues.